From the Troika Wealth Management module, Client tab and the menu option IHT & Other Tax Forms (or Estate Details - Edit, and the Forms tab), running either an IHT400 or IHT205 form can, on occasions, result in this error appearing:
The file is damaged and could not be repaired.
This problem looks to be occurring where brackets are left unclosed in client information. For example, in an Individual's Occupation, noted within the menu option Estate Details - Edit, and the Deceased Details tab, noted as 'Doctor (Retired', not 'Doctor (Retired)'.
Solution
To resolve, users should amend the information to include the closing bracket, exit and re-run the IHT form.