On occasions, it can be useful to establish a timeline of a transaction, to see when it was added, edited and/or deleted, and by whom. The audit report available within Wealth Management > Global tab > Reports > Administration > Audit Trail is designed to assist with this.
The audit report in Troika, up to and including version 2.09.018, was designed to only work on a monthly basis. To confirm, running the report for the period 01/01/2023 to 31/01/2023 would report on all movements of that transaction within that month.
It does this by reviewing an audit table of information, looking to a specific table for January, an 'odd' month.
Unfortunately, in the event it ran over to a second month (in this example, February, an 'even' month), 01/01/2023 to 15/02/2023, the report was unable to report those movements in both the 'odd' month of January and the 'even' month of February. Not appreciating users were looking for a timeline beyond a calendar month, the report was unable to report all movements, and we should have alerted users to this.
In the meantime, if you're still operating on a release prior to Troika 2.09.019 and require an Audit Trail report beyond one calendar month, it would be adviseable to run the following:
- 01/01/2022 to 31/12/2022 (to report movements on 'odd' calendar months)
- 01/02/2022 to 31/12/2022 (to report movements on 'even' calendar months)
The information should then be combined and reviewed as whole.
If users have any further queries on this, please do not hesitate to contact Support.